Funki Litles | Returns & Refund/Exchange Policy

Last Updated: Jan 15th, 2026 | Effective Date: Jan 20th, 2026

At Funki Litles, we don’t just pull items off a shelf. Every single order is custom-printed, freshly pressed, and packed just for you! Because we create magic on demand, we have specific guidelines to keep our community “Funki” and fair.

1. The “Custom-Made” Rule

Since every product is printed specifically for your order, we do not accept returns or exchanges for general reasons (e.g., “change of mind” or “ordered the wrong size”). We strongly encourage you to review our Size Chart thoroughly before placing an order.

2. Order Cancellations

Once an order is processed, it cannot be canceled. We may cancel orders at our discretion for reasons such as payment failure, violation of these Terms, or suspected fraud.

3. Returns & Re-shipments

  • Custom Products: As items are made-to-order, they are not eligible for returns unless there is a manufacturing defect or fulfillment error.
  • Incorrect Address: Funki Litles is not responsible for lost or misdirected packages due to incorrectly provided addresses.
  • Reshipment Fees: If a package is returned to us for any reason (e.g., failed delivery, wrong address) and needs to be reshipped, the customer must bear the cost of the re-shipment.
  • Discretionary Exchanges: In limited circumstances, at our sole discretion, an exchange may be offered only after the product is returned, inspected, and deemed fit for resale.

4. Damaged, Defective, or Wrong Items

To request a replacement or refund for misprinted, damaged, or defective items:

  • Timeline: Submit your request within 5 days of delivery for general errors, and manufacturing defects
  • Proof of Defects: You must provide a clear unboxing video, photos of the damaged product, and the original courier packaging.
  • Liability Note: If you do not have an unboxing video and we fail to verify the cause of damage, Funki Litles is not liable for refunds or replacements.
  • Careful Unboxing: Damage caused by scissors or sharp objects during unboxing is not eligible for refund/replacement unless clearly documented in the unboxing video.

5. Refunds & Processing Time

  • Eligibility: Refunds are only issued in cases of defective products or errors on our part.
  • Process: Refunds will be initiated once we receive the product back in our warehouse and it passes inspection. All refunds will be processed via the same payment method used at the time of purchase.
  • Timeline: Once initiated, the refund takes 2–9 business days to reflect in your account, depending on your payment method.

6. Sizing & Color Expectations

  • Size Charts: We strongly suggest customers review the size chart before ordering. If the wrong size is ordered, it must be handled at the customer’s expense by placing a new order.
  • Measurement Tolerance: A tolerance of ±0.5 inches is standard for apparel and is not eligible for returns or refunds.
  • Color Matching: We use world-class DTG printing. Please note that colors on the final product may slightly differ from your digital screen.

7. Lost in Transit & Delivery Delays

  • Lost Packages: If the shipping status officially confirms an item is lost, we will issue a refund or replacement based on the order value.
  • Delivery Delays: If an item isn’t attempted for delivery within 15 days (Air) or 20 days (Surface), you may choose to have the product re-shipped or receive a full refund.

8. Package Damage at Delivery

If the package appears damaged upon receipt, please note the damage in the courier’s delivery remarks. This is vital for us to process a claim with the courier service.

💌 Let’s Chat!

Questions? Need help with an order? Our team is here to help keep things Funki! 

Email: orders@funkilitles.com | Subject: Order #[Your Order Number] – – Let’s Fix This!